Contact Us
General enquiries: |
info@travelunderwriters.com |
Claims enquiries: |
info@oneworldassist.com or visit oneworldassist.com |
Customer Service
Call our Customer Service Department at 1 800 663–5389. Our multilingual Licensed Insurance Advisors are available to answer your questions and help you choose the coverage that’s right for you. Operating hours below are Pacific Standard Time (PST) and Eastern Standard Time (EST).
Customer Service Holiday Hours
Please note that on Friday December 2nd our Customer Service department will be open from 6:00 AM – 1:00 PM (PST); 9:00 AM – 3:00 PM (EST).
Our regular office hours will resume on December 3rd.
Happy Holidays.
English
Monday to Friday 6:00 AM – 6:00 PM (PST) 9:00 AM – 9:00 PM (EST) Saturday 7:00 AM – 4:00 PM (PST) 10:00 AM – 7:00 PM (EST) Sunday: Closed December 25th & January 1st: Closed |
French
Monday to Friday 6:00 AM – 4:00 PM (PST) 9:00 AM – 7:00 PM (EST) Saturday 7:00 AM – 3:00 PM (PST) 10:00 AM – 6:00 PM (EST) Sunday: Closed December 25th & January 1st: Closed |
Western Canada
Corporate Head Office
Three West Centre
11th Floor – 6081 No. 3 Road
Richmond, British Columbia
Canada, V6Y 2B2
Toll Free: 1 800 663–5389
Tel: (604) 276–9900
Fax: (604) 276–9409
With Satellite Offices in Vernon and Edmonton
Eastern Canada
Corporate Eastern Office
2800 Skymark Avenue, Unit #6A
Mississauga, Ontario
Canada, L4W 5A6
Toll Free: 1 800 697–7520
Tel: (905) 629–4405
Fax: (905) 629–9486
Quebec Sales Office
1000 de la Gauchetiere St. West, 24th Floor
Montreal, Quebec
Canada, H3B 4W5
Toll Free: 1 877 731–5777
Tel: (514) 954–9097