About Us

Our Values

Anytime, anywhere, you can count on the people at Travel Underwriters.

“From the first phone call, the service was more than just professional. Travel Underwriters actually cared how I was doing, what I needed, and about getting me the best care possible. It is hard to express how this was different from any normal transaction where you are compelled by some contract to fulfill some obligation; it was more than that in this case. They wanted to help.” – Matt S.

Our Promise

To respond to new business opportunities and challenges with flexibility, expertise, and a desire to meet our customers’ needs. So take a moment to find out what Travel Underwriters can do for you. And if you have any comments or questions, please let us know.

Our Experience

Travel Underwriters has been providing products and services to both the insurance and travel industries, and to travellers themselves, for 45 years. We have provided peace of mind for millions of travellers the world over and been there to help them when they have needed it the most.

Our Commitment

To positively impact our environment, our communities, as well as nurture and enrich the lives of young people, leaving all we come in contact with better for our involvement. We are Socially Responsible, seeking to operate at all times in a responsible and ethical manner. To further these goals, we have formed a long term partnership with Make–A–Wish Foundation.

Our Company

Today, Travel Underwriters is the pioneering member of parent company TU Group, which also includes insurance-related companies OneWorld Assist, TravelGold Mexico, and OneWorld Medicare. Our experience and expertise have enabled us to offer the most comprehensive travel insurance programs in Canada. You can find Travel Underwriters’ insurance products at more than 2,500 licensed insurance agents across the country.

Our Claims Services

The assurance of 24/7 emergency assistance from our ISO-certified partner, OneWorld Assist, ensures we meet or exceed industry standards for efficient claims administration and exceptional customer service.

Our Customer Service

Our multilingual Customer Service representatives are on call to answer your questions, and are also licensed to help you purchase the right insurance policy that works for you, and your trip.