Travel
Underwriters has trusted OneWorld Assist to process all insurance claims on our travel products for the last 25 years.
To initiate a travel insurance claim, contact our Claims Representatives 24 hours a day, seven days a week:
- From U.S.A. & Canada, call toll-free:
1-800-663-0399
- Worldwide, call collect:
(604) 278-4108
- In Mexico, call:
001-800-514-9976
- Outside North America and Mexico, call:
800-663-00399 **
** To use this Global Toll-Free service, first
dial the international access code for the
country you are in, then enter the 11-digit
toll-free number as shown above. Service not
available in all countries. If you encounter
problems accessing this service, please call
us collect at (604) 278-4108.
OneWorld Assist is comprised of a
professional case management team, utilizing a
highly-trained group of physicians and surgeons
around the world to provide conscientious intervention
at every point of contact. 
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