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Forget your Agent Code or Password?
Contact Customer Service toll-free:
1-800-663-5389
info@travelunderwriters.com
If you are having difficulties
signing in to Partner Express, you may be
experiencing a technical problem. Please
review the following important technical
requirements:
Agent Code or Password Problems:
- Your password and/or login cannot contain
any spaces.
Problems with Cookies.
Cookies are pieces of information sent
from Web site to be stored on your computer,
to allow for increased communication (usually
to facilitate Web site functionality). Cookies
send information about you and your computer
back to a specific Web site every time you
visit it, allowing for faster, more efficient
and often more effective “user sessions”.
Travel Underwriters requires that your
Web browser support cookies, to provide
a user-friendly and functional experience
when you access Partner Express. The Cookies
option on your Web browser must be enabled
to sign in. If you see a message notifying
you that a Web site is trying to send you
a Cookie at Partner Express Log-in, you
should choose to continue, or you will not
be able to access Partner Express.
If your browser does not support cookies,
you can probably obtain a free upgrade to
a newer browser that supports cookies. Please
visit the following Web sites for more info:
To enable cookies for Internet Explorer
5 and above
1. Click Tools, and then click Internet
Options.
2. Click the Security tab.
3. Click the Internet zone.
4. Select a security level other than High.
-or-
Click Custom Level, scroll to the Cookies
section, and then click Enable for both
cookie options.
To enable cookies for Internet Explorer
4.x
1. Click View, and then click Internet Options.
2. Click the Advanced tab.
3. Scroll to the Security section.
4. Under Cookies, click Always accept cookies.
To enable cookies for Netscape
1. From the Edit menu, choose Preferences.
2. Click the Advanced category.
3. Click the radio buttons "Accept
all cookies".
4. If you want to be notified when Communicator
accepts a cookie, check "Warn me before
accepting a cookie."
To enable cookies for Other browsers
1. To see if your browser supports cookies,
and for detailed instructions about how
to enable this feature, see the online Help
for your browser.
Still having technical difficulties?
Need more information?
Contact Customer Service toll-free:
1-800-663-5389
info@travelunderwriters.com
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